Reviews | Rafferty Subaru

Called parts department with questions. Spoke to Jack and then Dan. Both were very helpful!

Great parts department. Great parts department. Part fitment is verified and items ship in a reasonable time (a few days at most).

New car purchase. The salespeople were friendly and helpful.

Very easy, good price!

I'll let you know when the part arrives.

Josh was extremely helpful in locating and verifying part numbers required for my repairs, 5 stars, top notch service!

Very good service. The parts guy is very friendly and professional.

Great online ordering. I order parts online from Rafferty Subaru frequently. They are integrated into Subaru's official parts website, so ordering is always easy. I ordered dozens of parts to refresh a junkyard engine for an 11 Impreza, then ordered some more parts to refresh the entire car which had been sitting still for a couple years. Now I'm doing a complete engine rebuild and reconditioning an 02 Outback, and ordering even more. My orders always ship out very quickly, even for parts they don't have in stock at the dealer. They're always well-packaged, nothing ever arrives damaged. I highly recommend them to anyone in need of factory parts.

Bike rack purchase. Only Subaru dealer in the area that provided an online parts/accessory store and it made purchasing a Thule bike rack for our Crosstrek a breeze without breaking the bank. Will absolutely be back in the future.

Thank you

Nice people, easy to talk to over the phone and easy online purchase. Called to confirm the correct part and got very good customer service from the parts guy who was helpful and pleasant. My part is on the way.

VERY EASY TO USE AND FIND WHAT I NEEDED

Piece of cake!

Easy Purchase!

Best price i found online!

Great!

Thank you for making this easy!

Good online system and clear listings.

Quick response from on-line question and answer service. Very easy to order parts

Good so far!

A+

Fast and easy

5STARS

very good

EASY/FAST TRANSACTION

Very easy to order online, thank you.

Easy. Thanks.

5

I am glad that I found out that there was a way of purchasing genuine Subaru parts on line directly from the dealer

GREAT SITE

ok.

Great! Guy on the phone was super helpful.

Great service

Great pricing and I always get good service form the parts guys.

Best parts dept I've ever dealt with

very easy process.

easy breezy and price hard to beat. hope my parts work

Very easy to find the part u need

As usual, it's smooth, easy and accurate!

Called service line and parts people were great on phone? Verified right part number. Set to pick up. Great internet price over walk in!

Rafferty gives great sales and service! Thank You.

THANKYOU for allowing local pickup!!!!

Still the best way to get Subaru OEM parts in the area.

Best Subaru parts dept I've ever dealt with

Ill let you know after I receive my parts....

Please make it easier to place order for pick-up at local dealership without having to fill in dealership address

I like buying from here.

Easy ordering, great service. I've ordered twice from Rafferty and had great experiences both times. When I call the parts department the lady who answered was both courteous and helpful. I'll probably buy from here again.

You are the best! Only the Customer Service (for Service Department) needs to improve.

Easy ordering and pick-up. Ordered parts on-line. Price was competitive and everything was in stock. Quick and easy pick-up when I went to pick up my order. Knowledgable and friendly staff.

Great! Easy and fast.

Love Rafferty Subaru! Thanks for all you do!

DID GREAT THE WOMEN AT PARTS DESK WAS VERY NICE AND HELPFUL

Rafferty is awesome. I drive past another Subaru dealer on my way there. Fran has always been great.

Great prices prompt shipping. Easy ordering online website. Prompt emails with changes in order status. Order shipped hours after placing. Great experience.

Everything was great until I was charged for shipping when I am picking it up at the dealership.

good website, quick. g

I was supposed to have the choice for pick up rather than delivery but I never saw it and I don't want to $64.95 shipping.

A hole lot better than my local Subaru dealer ! Thanks !! But I am very very disappointed in my local Tucson shop and the parts counter !

Rafferty's parts dept is simply the best. Always a pleasure!

Bob was extremely helpful when I called to verify part.

Always a pleasure

Very easy site to use.

Great

Great! Easy as pie!

Great service. Had the best price on the Thule Big Mouth bike rack. Quick shipping, would buy from again. Thanks!

Rafferty has the best parts department, bar none. From knowledgeable and friendly staff, to stocking more parts than any other dealer, to getting non-stocked items faster, they're just the best.

Very friendly help over the phone and a heck of a great price. Glad I searched here!

Great site. Very easy to use. Good prices. Thanks.

Great

easy ordering.

Excellent! Thank You for your support.

Very good!

VERY Good!

Process is a little clunky - should not require any shipping address for a Local Pickup order.

Perfect!

Quick and efficient, that's Rafferty's Subaru. Rafferty's had the parts for my 2004 Outback, they were at a fair price and shipped out quickly. They are very good to deal with.

I have ordered several different times from you & every time you supersede my expectations. Great prices & service.

Rafferty Rocks!! Great product. Phenomenal Customer Service!!!! Happy Customer : )

Cheapest price w/shipping, I found. Don't really know how I ended up finding you guys, but thank you!

Good service

hopping for the best great price

Better than eBay!

Thanks

Website fairly easy to use but it would be nice to be able to look things up by part # across the entire site.

Shipped very fast, website was easy to use

Well done!

great

Parts service person at Rafferty was very helpful in confirming the correct part numbers to order!

I received a phone call to verify the parts I ordered and no kidding, the call was helpful because the order was corrected by a professional from Rafferty Subaru.

Great personal service. Ordered spark plugs

The products ordered arrived quickly and were what I wanted.

Great customer service, thanks!

Everything thing I needed, and fast delivery!

easy peasy, thank you

Thanks to Gene for the telephone support. Without his help I would have missed some parts that I will need.

Good deal and fast shipping.

5 stars. Great descriptions/pictures of parts. Note - if you want to do local pick-up you are required to enter a shipping address or select "same as billing" on the first screen. shipping charges are removed afterwards.

competitive prices, option to pick up locally. parts listing can be more detailed and easier to find. regardless, will come back again. thank you!

I like the website, it is easy to use and order from. Prices are great as well.

Thank you Jesus!!!!! They sell Bolts for rear suspension!!!!

Great As Always! Can't wait to receive my parts and get to fixing things :D

One of the best and easiest to use parts ordering site online.

Your website is "outstanding". Easy to follow. I will share this with other combat veterans.

Twice in a row, fast shipment, hassle free internet ordering. Will do business again. Great source for Subaru OEM parts. Good to know there is a reliable source!

Great service, quality parts, fast shipping. 10/10 have ordered again. :)

Great online transaction. I had called their 888 # first, not very friendly on the phone.

Perfect transaction all around...shipped very fast, received everything ordered and installed easily, thank you!

Never a problem when ordering on line. Parts are ready later in the day for pick up.

Prices were great! everything with the order was good.

A good seller, the merchandise was correct, and it arrived at time. They provided a good and continuos information about purchase process

VERY SATISFIED WONDERFUL CUSTOMER SERVICE PROVIDING ME THE INFORMATION I NEEDED TO ORDER THE CORRECT PART/COLOR FOR MY 2000 SUBARU LEGACY THANK YOU SO MUCH!!

Parts guy was very helpfull and was quick to inform me on backordered parts

The parts department is Top notch and they were extremely helpful!

Good price for a much needed part.

looked all over for this part, they had it! very cool!

Process was quick, and I picked up my purchase the next day.

There are a lot of Subaru dealers that now offer OEM part online. However, Rafferty Subaru has become my go to place for these type of parts because of their clear and low prices, and supporting information like specific diagrams that make it easy to locate the exact part that i am looking for.

The bonus is that they are close to me so I can choose local pick up. That way I get an advantage to internet pricing and also I can save on shipping by picking up

Alex

Quick shipping, no problems.

great website/parts diagrams and quick shipping, will be back

Very good service. I called before placing the order as I was confused with the part number and the part's color. They were very helpful and sent the part the next morning. Excellent service. Highly recommended.

Very pleased with the overall experience! Parts were easy find using the online part diagrams, shipping was prompt, delivery was on time, parts were genuine, and there was communication the entire time from Rafferty. Will definitely be ordering from them again!

I was extremely satisfied with my orders for parts from Rafferty Subaru. My engine and subsequent parts orders were shipped the same day and arrived far quicker than expected. Fran in the Parts Dept. made it all happen. Because of him, I became a very happy repeat customer.

They delivered what I ordered quickly.

Very Satisfied with the service.

Bought some stereo brackets for a 1998 Forester. The great website with pictures helped me figure things out. After a few "verifying emails", I placed my order. Parts were correct, fit nicely, and we're well packed. When I consider my time and gas, I'm guessing I even saved money over hunting down the parts in a junk yard... Especially considering how few Subarus there are down here in SOUTH Texas.

very good experience very fast shipping

Great service and shipping on a part that only cost $2.50. I'll be back for sure