My experience was for the most part pleasant, though I wasn't able to find all of the parts I was after (I understand OEM electrical connectors are not always stocked, they seems to be an odd request from several auto brands).
The shipping cost undermined my appreciation for this otherwise very professional and well put together web site. I understand having a flat fee for shipping but scaling the cost per washer, that made me feel as if I was being nickel and dime'd. I was going to purchase multiples for the next service interval but the shipping cost just kept going up... For something that could be sent in an envelope with 2 postage stamps...This is why rating my experience at only 4 stars.
Pros
-Unit pricing was fair for genuine Subaru parts
-Part numbers referenced items correctly, which inspires confidence that I will receive the correct parts (Which is not always the case when ordering from there distributors).
-Clear diagrams for referencing sensors and gaskets
Con
-Diagrams and part numbers didn't reveal/retrieve electrical connectors, I wasn't able to find the sensor plug that I require...
- Not beat a already dead horse but... The OUTRAGOUSE shipping costs really turned me off.... Im sure that is where all of you revenue comes from but seriously 20 dollars for 5 washers and a plastic knob face.... -_-